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They can take into consideration what they are doing well, while also making notes of possible accommodations that could be implemented to better the experience of their target consumers.

by | Sep 22, 2022 | Communications and Media | 0 comments

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1 initial post & a respond to classmates post
Find & Post (or post a link to) something of business communication (photo, short video, brief piece of writing, song, etc. — that no one else in class has posted to the blog yet) and that meets the topics discussed in the last three weeks. No two posts can be identical.
Analyze the object according to requirements for the week.
Make a connection to the readings, videos or recordings for the week.
Each post should be at least 3 paragraphs in length (minimum 200 words).
You must respond to at least 1 other student post (minimum 100 words).
classmates post:
Yelp is a digital platform used by both business owners and consumers as a resourceful communication tool. Yelp allows consumers to freely disclose their opinions and experience of a particular business by using a rating scale, coupled with an optional comment section. These ratings and comments could then be viewed by other potential consumers as well as the business owners themselves.
This platform allows business owners to receive authentic, and some cases instant, feedback regarding their business’ performance. They can take into consideration what they are doing well, while also making notes of possible accommodations that could be implemented to better the experience of their target consumers.
Yelp is a tool that has more power than many care to consider. This platform has the ability to build up or tear down a business with its reviews. Too many bad reviews will make Yelp categorize a business as “not recommended” and reduce the potential new coming traffic of consumers looking for something new to try. In the reverse, many positive reviews then make a business a “hot spot” for consumers to come in and see what the buzz is all about.
For many businesses, consumers can shape their success, and Yelp is the common ground where business owners can reach out to those who do not have positive experiences and thank those who praise them.

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